Contact Us
We’re Here to Help
Contact The Towel Nook for product questions, order assistance, delivery updates, returns, or exchanges.
Email:
support@thetowelnook.com
Phone:
+1 (618) 977-5931
Customer service hours:
Monday–Friday, 9:00 a.m.–5:00 p.m. Central Time (CT).
Closed on weekends and U.S. federal holidays.
How Can We Help?
For a product question, include the product name or SKU.
For order support, include your order number and the email address used at checkout.
For a return or exchange, tell us which item you would like to return or replace.
We handle messages during our customer service hours. Messages received outside those hours are reviewed when service resumes.
Please do not include full payment-card details or identity documents.
Business Information
The Towel Nook
Operated by DEERHAVEN 42 GLOBAL TRADE LLC
117 Brandywine Dr
Georgetown, KY 40324
United States
Contact us before mailing a return so we can provide the correct destination and prepaid label.